Paper or digital welcome book?
A paper welcome book is cheap to start and works without a phone, but it gets lost, goes out of date and is usually in one language. A digital guidebook is on your guest’s phone, is always up to date and can be in several languages, but it needs a phone and an internet connection. Many hosts combine both.
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Comparison
| Paper folder | Digital guidebook | |
|---|---|---|
| Getting started | Print and bind | Create an account and fill it in |
| Making changes | Reprint, in every property | One minute, visible everywhere straight away |
| Languages | Usually one | The language you choose per property |
| Lost or damaged | Happens often | No: the guide is online |
| Reading before arrival | No | Yes, via the link in your message |
| Without phone or internet | Yes | No |
| Links to map or website | No | Yes |
When paper is better
For guests without a smartphone, or in a rental with no signal and no wifi. A short A4 sheet with the wifi, the emergency numbers and the main rules is then a good addition to the digital guide.
Switching over
Take the text from your paper folder and split it across the LogîsKey tiles: wifi, check-in and check-out, house rules, good to know, activities, food and drink, contact. Feel free to leave the folder out, with a note pointing to the card.